Frequently Asked Questions
Everything you need to know about shopping with TOKON SHOP Global.
Do you offer international shipping for sports gear?
Yes, TOKON SHOP Global ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy for athletic apparel?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging with all tags attached. Please note that certain sale items may be final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping destination.
Are your products authentic and professional grade?
Absolutely. TOKON SHOP Global only stocks 100% authentic merchandise sourced directly from official manufacturers to ensure the highest performance standards for athletes.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes once the order has entered the fulfillment stage.